PRIVACY POLICY

A E G Construction LLC d/b/a Blue Collar Plumbing and Rooter
Effective Date: April 21, 2026

1. Introduction

A E G Construction LLC d/b/a Blue Collar Plumbing and Rooter (“Company,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, and communications, including SMS messaging.

2. Information We Collect

We may collect the following types of information:

Personal Information

Name

Phone number

Email address

Service address

Billing/payment information

Service Information

Details about your service requests

Appointment history

Communications with our team

Technical Information

IP address

Browser/device data

Website usage data (if applicable)

3. How We Use Your Information

We use your information to:

Provide and manage plumbing and home services

Schedule appointments and dispatch technicians

Process payments and invoices

Communicate service updates and reminders

Improve our services and customer experience

Send SMS communications (with consent)

Comply with legal obligations

4. SMS / A2P Messaging Privacy

If you opt in to receive SMS messages from Blue Collar Plumbing and Rooter, we will use your phone number to send:

Appointment confirmations and reminders

Service updates

Billing notifications

Follow-up communications

Promotional messages (only if explicitly consented)

Key A2P Compliance Disclosures:

Message frequency varies

Message and data rates may apply

You may opt out at any time by replying STOP

You may reply HELP for assistance

Important:

We do not sell, rent, or share your phone number with third parties for their marketing purposes

Your SMS consent is used solely for communication from our company

5. How We Share Information

We do not sell your personal information.

We may share your information only with:

Service providers (e.g., CRM platforms, payment processors, messaging providers)

Contractors or technicians performing services on our behalf

Legal or regulatory authorities if required

All third parties are required to protect your information and use it only for operational purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to:

Provide services

Maintain business records

Comply with legal obligations

8. Your Rights and Choices

You have the right to:

Opt out of SMS communications at any time (reply STOP)

Request access to your personal data

Request correction or deletion where applicable

To make a request, contact us using the information below.

9. Cookies and Tracking (if applicable)

Our website may use cookies or similar technologies to:

Improve user experience

Analyze website traffic

You can control cookies through your browser settings.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

13. Contact Information

A E G Construction LLC d/b/a Blue Collar Plumbing and Rooter
+1 720-770-3684